From High Staff Turnover To A Plumber's Dream Team | Mark Van Oosterom | Clear Coast Plumbing
Description
In this week's podcast Mark shares his journey of hiring and building a successful plumbing business. He discusses with Greg the challenges he faced in finding the right staff and the impact it had on his business. Mark emphasises the importance of asking the right questions during the hiring process and the need for experience and competence in potential hires. He also highlights the significance of having a strong culture and implementing strategies to retain employees.
He discusses the importance of having an operations manager and how it has allowed him to focus on growing the business. Mark also talks about expanding his services into the bathroom division and the satisfaction he gets from project managing and working with different trades. He highlights the benefits of having operational time freedom and less stress, both in his personal life and in his interactions with clients. Mark encourages others in the trade industry to not give up and to seek support and guidance from the Tradies success Academy just as he did.
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Learn more about Mark and Clear Coast Plumbing via their website here and follow them on Facebook.